Keep giving. Don’t stop when someone doesn’t call you back when you think they should. Don’t let your emotions or expectations dictate how you behave with your clients when they haven’t reacted how you think they should.

Click to watch the video (or simply read the transcript) below to learn more.


Here is another Coaching on the Go Moment from real estate coach Caroline Bolderston.

Today’s message is really, really important.

I’ve just wrapped up a coaching session where it was really interesting to me at the emotions that were coming up from the agent around the fact that a particular client wasn’t responding to phone calls, SMS or emails.

This agent was getting really, really worked up and jumped to conclusions that the client was simply totally rude, and they didn’t want to deal with him anymore.

Are you jumping to conclusions?

Now, it made me pause and it opened up a great discussion. Is it fair to accept that somebody will return our calls and reply to our emails when we want them to?

Everybody has busy lives. We’ve all got things going on that we don’t know about each other. And as an agent, yeah, we want to build the relationship. We want to serve people and we want to help people.
And so it can become frustrating when we’re not getting the response.

I’m here today to say, don’t give up. Don’t stop too soon.
You have to keep giving until you can’t give anymore. And that moment of not being able to give anymore is when the client asked you not to.

Don’t Give Up

If you’re in a situation where you haven’t heard that from clients, don’t immediately jump to conclusions and say that they are rude. Is it too much to expect for somebody to call you back? I hear that all the time. If that’s coming up for you, take a breath, sit back and think, you know what? I’m just going to keep giving until I can’t give anymore.

And if you do that, if you don’t give up, don’t make the judgment call. I guarantee you will get more out of these opportunities than if you shut down and turn off, because somebody else might have the patience that you don’t.

That’s it for me to you today. I hope that’s something to think about and take you into your next week of real estate prospecting and building relationships.

Tags: Are you jumping to conclusionsbest follow up methodsDon't Give Upkeep givingreal estate conversations
Caroline Bolderston

Caroline Bolderston

With over 17 years of industry experience Caroline has a track record of personal high performance and exceptional results. Taking her passion for Real Estate sales and her genuine interest in sharing her expertise to develop others, she was the creator of the Belle Property Academy which has delivered many $1M agents and high performing sales teams.