How certain are you around the proposals you bring to your clients? If you do not believe in the success of the process you want your clients to take then how will your clients believe in it too? In order for your clients to completely trust in your vision you need to confidently share with them what you truly believe. Help answer questions and minimise as much uncertainty as possible in order to build a trusting relationship moving forward.

Click to watch the video (or simply read the transcript) below to learn more.


Here is another Coaching on the Go Moment from real estate coach Caroline Bolderston.

I wanted to shine a light on the importance of your certainty outweighing your clients’ uncertainty when it comes to the listing opportunity. When you show up at that listing table, what are your beliefs?

How firm are you on your values around what it takes to get the ultimate outcome for your client?

If you are uncertain in any way around what you’re proposing, the client will pick up on that. If their uncertainty is not met, matched or outweighed by your certainty, they’re not going to feel that you aren’t the right way to go.

I wanted to share this with you today so you can take a look at your tone and your conviction. How clear, concise and to the point are you around best strategies and the best process to get the best outcome. What is that feeling like you your client?

Are you certain and sure of what you believe is the right way to go?

You might have a couple of options around the method of sale or the marketing approach. Are you certain and sure about risks and the rewards for both of those options?

This thinking has come off the back of a session with an agent who wasn’t convinced himself and therefore was imparting that feeling across to his clients. This is so important because winning more business is what I want to help you achieve.

If you have a genuine desire to serve your clients, work hard and become the best you can be – contact me via the section below to discuss how coaching can work for you.

Tags: ApproachCertaintyCommunicatingConversationsListingsUncertaintyValuesWinning more business

Caroline Bolderston

With over 17 years of industry experience Caroline has a track record of personal high performance and exceptional results. Taking her passion for Real Estate sales and her genuine interest in sharing her expertise to develop others, she was the creator of the Belle Property Academy which has delivered many $1M agents and high performing sales teams.